Shipping Policy

At ByFeyi, we strive to provide our customers with the best possible shopping experience, including efficient and reliable shipping. Please review our shipping policy below to understand how we handle and process your orders.

Order Processing Time

  • Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • Order Confirmation: You will receive an email confirmation once your order is placed, and another notification when your order has shipped.

Shipping Methods and Delivery Times

  • Standard Shipping: Typically takes 5-7 business days for delivery after the order has been processed.
  • Express Shipping: Available for an additional fee, with delivery typically within 2-3 business days after processing.
  • International Shipping: Delivery times vary depending on the destination, usually taking 10-20 business days.

Shipping Rates

  • Domestic Shipping: Rates are calculated at checkout based on the weight and dimensions of your order.
  • International Shipping: Rates are calculated at checkout based on the destination, weight, and dimensions of your order. Additional customs and import duties may apply and are the responsibility of the customer.

Shipping Confirmation and Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order through the carrier’s website.

Shipping Address

  • Please ensure that your shipping address is correct and complete to avoid delays or delivery issues. ByFeyi is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

  • Damaged Packages: If your order arrives damaged, please contact us immediately at [Insert Email Address] with your order number and photos of the damage.
  • Lost Packages: If your order is lost in transit, please contact us at [Insert Email Address], and we will work with the shipping carrier to resolve the issue.

Returns and Exchanges

  • For information on returns and exchanges, please refer to our [Return Policy](link to return policy page).